F.A.Qs.

About Roots to Rays in New York

I want you to feel informed and supported as you begin or continue your therapy journey. Below are answers to some of the most commonly asked questions about my practice. If you don’t see your question here, feel free to use the Contact Me button below—I’d love to hear from you!

How often do therapy sessions take place?

I typically meet with clients on a weekly basis. Regular sessions help build momentum and often lead to better outcomes. While some people notice changes in just a few sessions, I recommend committing to at least three months to support lasting growth and change. We’ll tailor the frequency and focus of therapy to your needs, and I’ll check in with you regularly to make sure we’re on the right track.

Do you offer in-person or online therapy?

Yes—I offer both! We can decide together what will be the best fit for you. My office is located at 111 N. Central Ave, Suite 260, in Hartsdale, NY. Online sessions are also available if you prefer to meet virtually.

Do you take insurance?

I accept Cigna and Optum (including UBH and Oscar). If your insurance provider isn’t listed, you may still be able to get reimbursed through out-of-network benefits. I’m happy to provide a superbill after each session that you can submit for reimbursement.

What’s your cancellation policy?

I ask for at least 24 hours’ notice if you need to cancel a session. If you're scheduled for an in-person session but can't make it into the office, you’re welcome to switch to an online session to keep the momentum going.

If you or your child start to feel unwell more than 24 hours before our appointment, just let me know and I’ll remove you from the schedule and help find a better time to meet. This also helps me offer that spot to someone else who may need support.

If I ever need to cancel due to illness or other reasons, you won’t be charged for the missed session.

Still have questions or want to connect?

I’m here for you—don’t hesitate to reach out by clicking the button below.